Pepper in Retail

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Pepper Robot in Retail

how to bring people back into stores?

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our case studies show the impact that Pepper has on business

We integrated Pepper as a new digital touchpoint into the BMW urban store and implemented several use cases to enrich the whole customer journey and instore experience.


25% store traffic

increase during entire case study period


20 qualified leads

per week during the entire case study period

28.537 brand interactions

per week

80 qualified client feedbacks

per week

25-45 age range of target group using Pepper

Pepper performs best with Digital Natives and Best Agers


show the case study details

our packages include everything to make the most out of your Pepper

Pepper light package


One Pepper Robot

Light Software Package including Basic CMS, Social Happiness and Proactive Dialog Mode

Light Content Package including showcases

Onsite rollout (2 days)

Pepper Master Training

Support (10h in total)

€ 1.580 / month

36 months leasing rate

Pepper premium package


One Pepper Robot

Premium Software Package including Light, Analytics, Feedback and Lead Generator

Premium Content Package

Onsite rollout (2 days)

Pepper Master Training

Support (25h in total)


Promtion on Softbank Robotics Website

€ 1.900 / month

36 months leasing rate

All prices excl. VAT

we support companies in various industries achieve their goals

We believe in


bringing people back into the stores

generating leads that would not have been possible without Pepper

generation z to best agers as strong buyers

connecting unrelated topics through innovate solutions

responsive and highly recurrent customer experience







expertise combined into a powerful partner relationship

Humanizing Technologies

We deeply believe in the potential of humanoid robots in retail. We are passionate about robotics and AI. Our Vision is to bring humanity into technology by creating software fors Pepper to interact on a smart level with people.

The Retail Performance Project

rpc is the only company to offer a complete end-to-end solution that creates inspiring customer experiences. By transforming retail and increasing performance, our global teams help companies create more value worldwide.

The project “Pepper in Retail” demonstrates a perfect cooperation between two Softbank Robotics partner companies fulfilling customer needs with the robotic solution competency of Humanizing Technologies and the retail expertise of rpc.

change your customer experience by creating innovation on the POS

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