Berlin Volksbank’s Success Story
As the rapid digital revolution takes place in all walks of life, the society has also raised its expectation for the banking industry. Highly-efficient services, smart time management and seamlessly connected experience are waited impatiently by customers who are envisioning the bank of the future.
Pepper innovates the workflows of bank employees and liberates them from repetitive tasks, such as answering repetitive customer questions and basic product advertising. By assuming such tasks, Pepper reduces the strain on the bank’s employees and enables them to focus more intensively on serving customers.
With the Content Management System developed by Humanizing Technologies for this use case, Pepper is able to perform various tasks.